Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: February 9, 2026
Effective Date: February 9, 2026
Prospelle LLC (“Prospelle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website prospelle.com (the “Site”) or engage our marketing and consulting services (the “Services”).
By accessing or using the Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request a consultation, or subscribe to our communications.
- Business Information: Details about your business, industry, marketing goals, website URL, and other information you provide during consultations or onboarding.
- Payment Information: Billing address and payment details processed through our third-party payment processor. We do not store credit card numbers on our servers.
- Communications: Records of correspondence when you contact us via email, phone, or through the Site.
1.2 Information Collected Automatically
- Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths through the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies as described in our Cookie Policy.
1.3 Information from Third Parties
- Analytics Providers: Google Analytics and similar services that provide aggregated usage data.
- Business Partners: Information from referral partners or third-party platforms you authorize to share data with us.
- Publicly Available Information: Business information available through public directories, social media profiles, or your company website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our marketing consulting and SEO services.
- Communication: To respond to inquiries, send service-related communications, and provide customer support.
- Marketing: To send promotional materials, newsletters, and updates about our services (with your consent where required by law).
- Analytics: To understand how our Site is used, improve user experience, and optimize our content and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To detect, prevent, and address fraud, abuse, and security issues.
- Business Operations: To manage our business, including billing, accounting, and internal reporting.
3. Legal Bases for Processing (GDPR)
If you are in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
- Consent: Where you have given explicit consent (e.g., marketing emails).
- Contractual Necessity: Where processing is necessary to perform our contract with you.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
- Legal Obligation: Where we are required to process data by law.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating the Site and delivering Services (e.g., hosting providers, email platforms, analytics tools, payment processors). These providers are contractually required to protect your information.
- Professional Advisors: Lawyers, accountants, and consultants as necessary for business operations.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: When you direct us to share information with a third party.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Client Data: Retained for the duration of the business relationship plus 3 years after termination.
- Marketing Data: Retained until you unsubscribe or request deletion.
- Website Analytics: Retained for up to 26 months.
- Financial Records: Retained for 7 years as required by tax law.
6. Your Rights and Choices
6.1 All Users
- Opt-Out of Marketing: Unsubscribe from marketing emails using the link in any email or by contacting us.
- Cookie Preferences: Manage cookie settings through your browser or our cookie consent tool.
- Privacy Signals: Our Site respects browser privacy signals, including the Global Privacy Control (GPC), where required by applicable law.
6.2 California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act and California Privacy Rights Act, you have the right to:
- Know what personal information we collect, use, and disclose.
- Request deletion of your personal information.
- Opt out of the sale or sharing of personal information (we do not sell personal information).
- Correct inaccurate personal information.
- Limit use and disclosure of sensitive personal information.
- Non-discrimination for exercising your privacy rights.
6.3 EEA, UK, and Swiss Residents (GDPR/UK GDPR)
You have the right to:
- Access your personal data and receive a copy.
- Rectify inaccurate or incomplete data.
- Erase your personal data (“right to be forgotten”).
- Restrict processing of your data.
- Data portability (receive your data in a structured, machine-readable format).
- Object to processing based on legitimate interests.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
6.4 Other State Privacy Laws
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with privacy legislation may have additional rights. Contact us to exercise any applicable rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data in transit.
- Access controls and authentication requirements for data systems.
- Regular security assessments and updates.
- Employee training on data protection practices.
No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where required.
9. Children’s Privacy
Our Site and Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Prospelle LLC
Email: growth@prospelle.com
Website: prospelle.com/contact
For GDPR-related inquiries, you may also contact your local data protection authority.